2019 VMN Spring Conference - Saturday, April 13, 2019
8:30 am - 11:00 am - Cinnie Noble
11:15 am - 12:45 pm Dale Robinson
Westerre Conference Center
3831 Westerre Parkway
Henrico, VA 23233
The Nexus of Conflict Coaching and Mediation
2.5 hours CME Pending Approval
Conflict management coaching (also known as conflict coaching) has increasingly found its way into many mediators’, facilitators’ and coaches’ toolboxes. It is a process that can be used in tandem with mediation or other ADR processes or independent of it. There are multiple applications of conflict management coaching, and mediators and disputants alike are finding that the benefits, among other things, improve the conflict experience.
This interactive session provides an overview of what conflict management coaching is and its many applications. The focus will be primarily on the use of pre-mediation coaching to prepare parties to participate in the mediation process relating to their interpersonal disputes.
Participants will learn:
- what conflict management coaching is, its applications and how practitioners are expanding their businesses with the range of uses
- how neuroscience principles figure into coaching and pre-mediation coaching
- the whys, whats and hows of pre-mediation coaching
- several resources to enhance a pre-mediation coaching practice
About the Presenter – Cinnie Noble
Cinnie Noble is a professional certified coach (PCC), qualified mediator and former lawyer. She is a pioneer of conflict management coaching, having developed the CINERGY® model in 1999. She coaches worldwide and trains mediators, coaches and others around the world in the use of this process. Cinnie is author of six books, two of which are on coaching - Conflict Management Coaching: The CINERGY™ Model (2011) and Conflict Mastery: Questions to Guide You (2014). www.cinergycoaching.com
Growing Your CR Services: Mediation, Conflict Coaching, and Professional Development
1.5 hours CME Non Ethics Approved
Designed for human resource professionals, mediators, employee relations consultants and others who desire to build or enhance their conflict resolution services. The conflict resolution program that was created for faculty and staff at Virginia Tech will serve as a model for developing and integrating mediation, conflict management coaching and professional development workshops. The facilitator will describe how to: assess the need for program strategies; gain support for the program; promote program services; and create alliances and boundaries with management and program partners. Participants will be provided with an outline of the curriculum developed for the workshops offered to faculty and staff; learn about the Conflict Dynamics Profile assessment and how to integrate it into workshops and conflict coaching; learn about the Social Justice Mediation concept; and consider which components of an integrated program may be the most appropriate for the parties involved.
About the Presenter – Dale B. Robinson
Dale Robinson served as the Assistant Director for Education, Outreach and Conflict Resolution at Virginia Tech. From 2007 to 2017, he managed the Virginia Tech Conflict Resolution Program. He retired in 2017. Prior to Virginia Tech, Dale established the internal mediation program at the University of Texas Medical Branch at Galveston in 1993 and established the mediation program utilized by the Tennessee Human Rights Commission to address both equal employment opportunity complaints and fair housing complaints filed with the Commission. He assisted the Virginia Department of Employment Dispute Resolution, EDR, with the design of a workplace conflict resolution professional development program. Dale is a Virginia certified mediator and a member of the Board of Directors of VMN.